Festival Box Officer


Classification: Hourly/Part Time  

October – November 14th 

Salary Range: $16.50/hour

Location: Sie FilmCenter – 2510 E. Colfax Ave., Denver, CO 80206

Reporting Structure: Reports to Box Office Mgr, Director of Operations, Sie FilmCenter Management Staff

Currently, Denver Film requires all staff be vaccinated for COVID-19 and is also requiring everyone in its building(s) to wear masks. “Vaccinated” means fully vaccinated against COVID-19, as defined by the CDC (i.e., more than 14 calendar days following receipt of a final dose of an FDA or World Health Organization authorized or approved vaccine). Denver Film will engage in an interactive process to determine if a reasonable accommodation is available for those who cannot be vaccinated due to a disability or sincerely held religious belief. 

Overview: 

Denver Film is seeking a reliable and enthusiastic individual to join our team at the Sie FilmCenter, the AMC Cherry Creek, the Ellie Caulkins Opera House, and the McNichols Building Annex for the 44th Denver Film Festival. This position will be heavily involved in customer service, ticketing, and sharing information about the festival with our guests. 


About Denver Film:

The first Denver International Film Festival was successfully launched in May 1978. Three years later, the 501(c)(3) nonprofit Denver Film Society was created to expand opportunities to bring films to Denver that otherwise might not be shown, and to celebrate and cultivate film as an art form. Over the years the organization has grown into one the largest and most respected cultural institutions in the Rocky Mountain region. In 2019, the organization rebranded to Denver Film in an effort to build a more inclusive organization. This effort continues as we focus on diversity, equity, inclusion, and accessibility across our wide array of year-round programs including Colorado Dragon Boat Film Festival, Women+Film Festival, CinemaQ Film Festival, CineLatinx Film Festival, Film on the Rocks, and the Denver Film Festival. Denver Film operates the Sie FilmCenter, which is the year-round cinematic home hosting over 800 films, education programs, community conversations, filmmakers from around the world, and special events throughout the year. 


Our Mission: 

Our mission is to create entertaining and transformative experiences for the Colorado community through the power of diverse voices in film. 

Our Values: 

Creativity – We cultivate curiosity and innovation in everything we do to transform lives through film

Community – We strive to create a sense of fellowship with other; we continuously explore ways in which film can foster community

Accessibility – We advocate for the diverse ideas, cultures, opinions, and needs of our communities. With focuses on diversity, equity, inclusion, and accessibility

Professionalism – We act with respect, integrity, and competence. We are accountable for our actions and choices

Excellence – We challenge ourselves to mindfully curate films that education, inform, and invoke thought provoking conversations

Collaboration – We embrace partnership and teamwork, working collaboratively to build community through film

What You’ll Do:

Festival Box Officers provide every customer with an excellent experience over the phone, and in person. Box Officers are responsible for festival ticket, package, and pass sales, voucher redemption, membership sales, and information disbursement

Responsibilities include:

Provide excellent customer service and professional courtesy to internal and external customers. 

Be aware of Denver Film membership benefits, policies and procedures.

Sell tickets, gift certificates, memberships and passes. 

Communicate facilities issues and customer concerns to the Box Office and Venue leadership team.

Keep current on all festival programming.

Other duties as assigned.

Who You Are:

The ideal candidate will have strong customer service and communication skills, have a flexible availability, a passion for film, and a familiarity with computer and POS systems, printers, and scanners. You must be comfortable processing credit card and cash transactions, and maintaining a cash drawer. 


How to Apply:

Please visit denverfilm.org to submit your application. You can submit your application directly below.

Denver Film is an Equal Opportunity Employer. Employment policies and programs of Denver Film are nondiscriminatory in regard to race, gender, religion, age, national origin, disability, veteran status or sexual orientation. All potential candidates who identify as Black, Indigenous, person of color, immigrant, living with a disability, low-income, or LGBTQ+ are highly encouraged to apply.


Timeline:

Review of applications begins September 13th with interviews beginning September 20th. This position will start in October with limited hours of training with a full schedule starting on November 3rd.

 

Apply Now

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Denver Film